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My Enchanted Boutique

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Terms and Conditions

Last Updated: February 1, 2026


Welcome to My Enchanted Boutique ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website https://myenchantedboutique.com (the "Site") and the purchase of any products offered through the Site.


By accessing or using the Site, or by placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Site or purchase from us.


1. Use of the Site

You must be at least 18 years old or have the consent of a parent/guardian to use the Site and make purchases. You agree to use the Site only for lawful purposes and in accordance with these Terms. You may not use the Site to transmit any harmful code, infringe intellectual property, or engage in fraudulent activity.


2. Products and Orders

All products are handmade and one-of-a-kind with a magical/enchanted theme. Descriptions, images, and availability are provided in good faith but may vary slightly due to the handmade nature. We reserve the right to refuse or cancel any order for any reason, including pricing errors, stock issues, or suspected fraud. Prices are in USD and exclude shipping and taxes unless stated otherwise.


3. Payment

We accept major credit cards, on our website. By providing payment information, you represent that you are authorized to use it. All payments are processed securely. Title to products passes to you upon full payment and shipment.


4. Shipping and Delivery

We ship to addresses within the United States and select international locations with APO addresses. Shipping times and costs are estimated and displayed at checkout. We are not responsible for delays caused by carriers, customs (for international orders), or incorrect addresses provided by you. Risk of loss passes to you upon handover to the carrier.


5. Intellectual Property

All content on the Site, including text, images, logos, designs, and product photos, is owned by My Enchanted Boutique or our licensors and protected by copyright, trademark, and other laws. You may not reproduce, distribute, or create derivative works without our written permission.


6. Limitation of Liability

To the fullest extent permitted by law, My Enchanted Boutique shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or products, even if advised of the possibility. Our total liability shall not exceed the amount paid by you for the product in question. We provide no warranties beyond those expressly stated; products are sold "as is" except as required by law.


7. Indemnification

You agree to indemnify and hold us harmless from any claims, losses, or damages arising from your violation of these Terms or misuse of the Site/products.


8. Governing Law and Dispute Resolution

These Terms are governed by the laws of the United States without regard to conflict of law principles. Any disputes shall be resolved exclusively in the courts of Louisiana.  You agree to waive any right to a jury trial or class action.


9. Changes to Terms

We may update these Terms at any time. Continued use of the Site after changes constitutes acceptance.


10. Contact Us

For questions, contact us through our contact form.


Thank you for shopping with My Enchanted Boutique—may your moments be enchanted!

Return and Refund Policy

At My Enchanted Boutique, we want you to love your magical finds. Because many of our items are handmade and one-of-a-kind, our return policy is designed to balance customer satisfaction with the unique nature of our products.


Eligibility for Returns and Refunds

  • Returns are accepted within 14 days of delivery.
  • Items must be unused, in original condition, with all tags/labels attached, and in original packaging.
  • Due to the personalized/handmade nature, we do not accept returns on custom or personalized items unless defective.
  • Sale/final sale items, hygiene-related products (if any), or items marked "non-returnable" are not eligible for return or refund.

Acceptable Reasons for Return

  • Item arrives damaged or defective
  • Item is incorrect or not as described
  • Change of mind (subject to restocking fee if applicable—see below)

Return Process

  1. Contact us within the eligibility period at myenchantedbowtique@gmail.com with your order number, photos of the item/issue, and reason for return.
  2. We will provide a Return Merchandise Authorization (RMA) and return shipping instructions if approved.
  3. Ship the item back using a trackable method (we recommend insured shipping for high-value items). Return shipping costs are your responsibility unless the return is due to our error (e.g., wrong item sent or damaged in transit—in which case we will provide a prepaid label or reimburse reasonable shipping costs).
  4. Once received and inspected, we will notify you of approval or denial.

Refunds and Exchanges

  • If approved, refunds will be issued to the original payment method within 7–10 business days after we receive and inspect the return (processing by your bank/credit card may take additional time).
  • We offer refunds, store credit, or exchanges (subject to availability).
  • A restocking fee of 15% may apply for change-of-mind returns (not due to our error).
  • Original shipping fees are non-refundable unless the entire order is returned due to our error.

Damaged or Defective Items

If an item arrives damaged or defective, please contact us within 7 days of delivery with photos. We will arrange a replacement (if available) or full refund, including shipping costs.

Non-Returnable Situations

  • Items not meeting the condition requirements above
  • Items returned without prior approval/RMA
  • Items damaged due to customer misuse after delivery
  • Custom and personalized items, not due to our error


Copyright © 2026 My Enchanted Boutique - All Rights Reserved.

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